One thing that AirportLabs may have triggered over the past 10 years is the change in system availability requirements in tenders.
More and more airports are moving away from the old 99.9% system availability requirement.
Honestly, this is a good thing. You might be surprised to learn that 99.9% availability actually translates to almost 9 hours of downtime a year – and that downtime isn’t spread out evenly.
With passenger traffic steadily increasing, any system downtime has a major impact on airport operations. The ripple effects are felt long after the systems are back online. Delays snowball, passengers are stranded, and the airport’s reputation takes a hit.
At AirportLabs, we’ve set a new standard: 99.99% availability, minimum. And in fact, we’re consistently exceeding that with our production systems.
How do we achieve this?
- Modern Architecture: Our systems are built on the same web technologies that power the most popular websites in the world. Simply moving old systems to the cloud isn’t enough.
- Fault Tolerance: We use decoupled architectures designed to keep running even when parts of the system fail.
- Multi-Cloud Strategy: Our technology works across multiple cloud providers, so a failure at one provider won’t bring everything to a halt.
- Manual Override: Our decoupled systems allow for manual operations if other systems or integrations fail.
- Alternate channels - there is really no reason to rely only on the airport power and data network. Passengers and staff can do almost everything on mobiles.
- Deep Instrumentation: We measure and track everything to enable predictive maintenance and prevent problems before they occur.
- Exceptional Team: Our brilliant in-house software development and operations teams are the best in the business.
The future of air travel depends on reliable technology and we’re committed to providing the highest levels of system availability to keep airports running smoothly. What you can do if you run an airport is accept nothing less.
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