You watch the news.

You watch the news. Our infra team watches this.

Somewhere in the world, an airspace closed. Our user base went up 25x in minutes. Operators replanning. Airlines rebooking. Dispatchers refreshing.

A passive system would have melted. Ours didn’t. …

𝐓𝐡𝐞 𝐪𝐮𝐞𝐬𝐭𝐢𝐨𝐧 𝐢𝐬 𝐧𝐨 𝐥𝐨𝐧𝐠𝐞𝐫 "𝐢𝐬 𝐭𝐡𝐞 𝐀𝐈 𝐮𝐩?" 𝐈𝐭 𝐢𝐬 "𝐢𝐬 𝐭𝐡𝐞 𝐀𝐈 𝐬𝐭𝐢𝐥𝐥 𝐝𝐨𝐢𝐧𝐠 𝐰𝐡𝐚𝐭 𝐢𝐭 𝐮𝐬𝐞𝐝 𝐭𝐨 𝐝𝐨?"

𝐓𝐡𝐞 𝐪𝐮𝐞𝐬𝐭𝐢𝐨𝐧 𝐢𝐬 𝐧𝐨 𝐥𝐨𝐧𝐠𝐞𝐫 “𝐢𝐬 𝐭𝐡𝐞 𝐀𝐈 𝐮𝐩?” 𝐈𝐭 𝐢𝐬 “𝐢𝐬 𝐭𝐡𝐞 𝐀𝐈 𝐬𝐭𝐢𝐥𝐥 𝐝𝐨𝐢𝐧𝐠 𝐰𝐡𝐚𝐭 𝐢𝐭 𝐮𝐬𝐞𝐝 𝐭𝐨 𝐝𝐨?”

Last week, Anthropic published a rare engineering postmortem: Claude Code had been measurably worse for weeks, and nobody on the customer …